Richard Holbrooke Won't Shed Any Tears

Richard Holbrooke, the main US negotiator during the Clinton administration who took part in negotiating the end of the Balkan war, said that he "will not shed any tears about the death of Slobodan Milosevic." Holbrooke called the ex-dictator of Serbia a sociopath and a war criminal. Hmm...what are they going to say when Cheney dies in a jail cell in the Hague?

It Couldn't Have Happened to a Better Guy

Slobo Milo is dead. Slobodan Milosevic that is. They called him the "Butcher of the Balkans" with good reason. He was a corrupt thief and killer. We're better off without him. He died in his prison cell in the Netherlands where he was on trial for crimes against humanity. If I hadn't quit drinkin' I'd break open a bottle of champagne.

Train the Trainer

From Monday afternoon thru Wednesday morning we were at the Austin Tele-Center conducting a train the trainer sessions. We've developed some new Customer Service training that will be delivered in all six Tele-Centers across Texas. Each Tele-Center has two trainers except the one in Austin. So, that was eleven people not counting the two of us. It went pretty well all in all, but the last day was like when you visit your relatives. By the third day, it's time to go! I have two words to describe the last morning: Intentionally Obtuse. Just google that, if you're not sure what I mean.